SMS-eT

SMS communication tool that seamlessly integrates into your Galileo Desktop
Saving you time and money

SMS -eT provides your business with cutting edge communication technology straight from your Galileo Desktop. This advanced and extremely cost-effective text messaging service ( SMS) allows you to communicate via cellular technology to your customers and staff, through an existing GSM network, drastically reducing communication cost and time.

SMS is an extremely cost-effective, high-response-rate vehicle, which can help you to acquire and retain consumers, sell and promote products, drive loyalty, and reinforce branding efforts. SMS -eT is customisable to suit your business needs allowing you Customer Relationship Management, Marketing and Itinerary applications.

Now Galileo consultants, at any time can click on the SMS button within Galileo Desktop and the system will pull through all information relating to the particular booked segments and SMS it directly to the traveller’s cell phone. This will include information and vendor data regarding their flights(including meals, seat data and relevant terminals), e-ticket, car rental, hotel bookings(including physical address and contact details of hotels) plus emergency contact details of the agency.

The system in addition will send out automated tasks such as Birthday wishes, passport renewal reminders, pre and post trip messages, whilst allowing you to communicate special offers and deals in bulk directly to your client base, with the added feature of a response mechanism.

SMS -eT has been jointly developed with AppointMate, Travelsoft and Galileo. SMS -eT is a feature rich product that will dramatically reduce communication cost and time, improve accuracy, customer service and consultant efficiency, keep an open line of communication between traveller and your agency. Just another of those essential value adds to your business.

Cost Benefit

Take a look at the cost benefit verses your traditional phone calls

SMS -eT allows you to improve your value delivery, client services and communications ability which will in turn result in greater returns and business success.

Salient features

• Seamlessly integrated into desktop
• Instant Communication
• Delivery reports confirming delivery 100%
• CRM customised messaging for reminders, wishes and marketing
• Bulk SMS marketing
• Response mechanism from recipient
• Itinerary link to booking ensuring accuracy
• Reduces communication costs by 95%

Advantage & Benefits

• Exclusive to Galileo Clients
• A cost effective communication vehicle that gives you a competitive edge
• A cost effective, response driven and non-intrusive marketing tool
• A cost effective and improved CRM vehicle to manage when, how and with whom you communicate within your client base, keeping your business top of mind
• A cost effective mobile itinerary vehicle with which to communicate from your Galileo system directly to the traveller, saving time and improving accuracy

SMS -eT today - call us Toll Free no 0800 110 747 or visit our website www.galileo.co.za.

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